Company : Amdocs
No Of Positions : Multiple Posts
Qualification : Any Graduates
Experience : 0 – 2 Years
Location : Pune
Job Description :
You will perform ticket analysis, service interruption analysis, triaging of issues, follow-up with relevant teams for resolution.
You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.Skills :
Should have basic knowledge of SQL and UNIX.
Good Analytical skills.
Good with MS-EXCEL.
Applyonline
No Of Positions : Multiple Posts
Qualification : Any Graduates
Experience : 0 – 2 Years
Location : Pune
Job Description :
You will perform ticket analysis, service interruption analysis, triaging of issues, follow-up with relevant teams for resolution.
You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.Skills :
Should have basic knowledge of SQL and UNIX.
Good Analytical skills.
Good with MS-EXCEL.
Applyonline
0 comments:
Post a Comment
Note: only a member of this blog may post a comment.